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Type: Computer & Mathematical

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City: Charlottesville, VA

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Provide implementation services to Utility Companies;

Participate in project implementations, upgrades, support and specific client initiatives;

Using consulting expertise, hands on approaches and team orientation to drive successful implementations and initiatives;

Work effectively as a team member, team lead or independently and communicate with clients and all team members;

Pro-actively create internal & external personal networks;

Lead, integrate and motivate mid-size groups including consultants from 2/3 Lines of Business;

Draw issues from people and tap into their true views and perspectives;

Facilitate a diverse middle manager group through a structured workshop to achieve consensus on outcomes;

Deliver presentations in a competent and convincing manner;

Use a broad range of tools when delivering work and teaching others about their application;

Challenge solution designs against business objectives;

Provide access to relevant content knowledge outside of the current environment;

Apply knowledge and experience outside of their immediate area of responsibility;

Adapt and implement methodologies for a client specific situation where appropriate;

Translate business goals into requirements which can be supported by a standard or bespoke solution;

Complete complex implementations in areas where requirements are potentially unclear and inconsistent;

Manage, drive and lead small groups to complete deliverable within tight timeframes;

Manage the expectations of client team members and their managers to ensure acceptance of solutions;

Develop and deliver plans for sub-phases within a deliverable;

Identify and escalates issues and risks and take responsibility for their resolution; and Give and receive feedback from other members of the team positively and constructively.

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Pay Range: DOE

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Required Skills: Minimum of five years total relevant business or technical experience; Minimum of 2 years of experience implementing IS-U CCS modules; At least 1 full lifecycle IS-U CCS implementation; Demonstrate a detailed understanding of CCS functionality in at least two components; Detailed configuration experience in at least two of the following: o Billing; o CS (Customer Service); o FI-CA (Financials – Contract Accounts); o CIC (Customer Interaction Center); and/or o DM (Device Management). Experience with all phases of an implementation including business process blueprint, detailed design, configuration, testing, and support; Excellent communication skills; and Travel 100% or temporary relocation.

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